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Tanahiry S
June 4, 2021

I can't edit a flowchart I created last week.

  • June 4, 2021
  • 1 reply
  • 18 views

I created a flowchart and now I am unable to edit the document. I am prompted to request a license from the administrator after I have already created it. 

    Comments

    Cydney E
    Lucid support team
    June 4, 2021

    Hi Tanahiry 

    Thanks for posting in the community! I'm sorry for the trouble and I'd love to help you regain editing access to your document. Since this deals specifically with your account I'm going to move this post to a private ticket so that I can take a closer look. Thanks for your help and patience!

    For anyone else with problems editing documents you own please submit a ticket here along with a screenshot of the problem and the URL of the document you're not able to edit.