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I can't edit a flowchart I created last week.

  • June 4, 2021
  • 1 reply
  • 13 views

Tanahiry S

I created a flowchart and now I am unable to edit the document. I am prompted to request a license from the administrator after I have already created it. 

Comments

Cydney E
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  • Lucid support team
  • June 4, 2021

Hi Tanahiry 

Thanks for posting in the community! I'm sorry for the trouble and I'd love to help you regain editing access to your document. Since this deals specifically with your account I'm going to move this post to a private ticket so that I can take a closer look. Thanks for your help and patience!

For anyone else with problems editing documents you own please submit a ticket here along with a screenshot of the problem and the URL of the document you're not able to edit.