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In Lucidspark it used to be that when selecting a Status (In Progress To Do etc.) it would show up on the card in the roadmaps I created. Recently I noticed that Status and Estimates no longer show and you have to click into the card itself to view. Is there a way to get these to show on my cards again?

Hi Josh!


You can toggle and edit your card fields using this guide! Let us know if you run into any issues.


Has this been answered, the link is broken?


@Swee Thanks for pointing this out! We’ve updated our Help Centre links and you can find the guide mentioned above here: Add and edit Lucid Card details


Thanks, but the issue I have is the status choices in the card, In progress, Done etc have disappeared from drop down and it just says --select --. I don’t see how to fix this issue? All my cards have no choices anymore for status.


Thanks, but the issue I have is the status choices in the card, In progress, Done etc have disappeared from drop down and it just says --select --. I don’t see how to fix this issue? All my cards have no choices anymore for status.

Same issue, when I add template everything is good, but when delete all cards and start adding empty ones, then all statuses are gone.


Hi ​@Gedas and ​@Swee, I’m sorry that you are both having trouble with the status of your Lucid cards and I sincerely apologize for my delayed response here.

To confirm, when adding a new Lucid Card to your canvas, you will have to set the status as shown in the GIF below. 

 

Are the options under the ‘Status’ dropdown greyed out/unavailable to you both? Does this issue occur in multiple documents, or one instance?

 

Can you please send a temporary Support PIN for one of the documents you are having issues with? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.

Thank you in advance for your help and patience as I investigate this further!


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