How to correctly capture time to market for a process with conditional steps?
Hi I have added "time" as a custom data to my shapes and added a last step to calculate "total time" using =SUM(UPSTREAMDEEP."time"). However this isn't calculating the total time correctly since my process has some steps with conditional steps based on decision points. Using "UpstreamDeep" is adding the "time" for all process steps. Please advise. Thanks! Jeannie