Dimensions settings have no effect! How do you export an SVG of defined dimesnsions? Mayeb there is a bug….
Hi
I am unable to reproduce what you are describing on my end, when I export a document as an SVG with a custom crop (as described in this Help Center article) the dimensions of the resulting SVG vary depending on the crop I choose.
Could you sen the following in your response so I can get a better understanding of the issue:
- A screenshot of your document.
- A screenshot and description of your download settings.
- A screenshot showing the dimensions of the resulting SVG.
Thanks in advance!
Thanks Eric, great to hear from you…..
I have attached screenshots that reproduce the issue, the symptoms being a canvas set at about 1100 px width is output to SVG at about 2500 px width.
Maybe that might point to somethin overlooked. I read your linked help article which doesn’t highlight anything new…. but maybe the images attached could provide insight to the expert...
Looking forward to receiving further guidance….
Best wishes, Tim
![](https://uploads-us-west-2.insided.com/lucid-us/attachment/abfbe491-757c-4f59-80da-a2db8565d925.png)
![](https://uploads-us-west-2.insided.com/lucid-us/attachment/33d8f53a-1283-46cc-b015-c32165f41505.png)
![](https://uploads-us-west-2.insided.com/lucid-us/attachment/8c30b967-c45b-460b-a2d2-210c665606a4.png)
![](https://uploads-us-west-2.insided.com/lucid-us/attachment/b03004da-92df-41ac-9c8f-ce0a6e4133b3.png)
Thanks for providing that information
Can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.
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