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I just paid $95 to get to a monthly team version and this doesn't even come with salesforce import?



This used to be a feature for everyone and is why i came back. Fine i'll pay but it wont let me use the import! It keeps telling me to upgrade.


 


I spent the rest of my time copying over an ERD into draw.io. Can you please refund my $95?

Hi John


Thanks for reaching out to Lucid support. Salesforce ERD import is an enterprise-only feature.


IN regards to your refund request I am directing this to our billing team to get you taken care of.


If anyone else has questions about charges on your account refunds or changing your subscription please fill out this form to reach the billing department. Doing otherwise will delay your response time.


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