Hi there!
Does anyone know how I can unlink and relink Jive and Lucidchart? Thanks!
- Pedro
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Hey Pedro!
Below are the steps to disconnect your Jive account from Lucidchart and then reconnect it to a different Lucidchart account.
To disconnect:
- Log in to your Lucidchart account that is currently linked to Jive
- Go to the External Applications page under account settings
- Check the box next to 'Jive' and then click the 'Remove' button. This will disconnect the account.
To Reconnect:
- Log in to your Jive profile
- Click on 'Apps' at the top
- Select 'Lucidchart'
- This will prompt you to login with an existing Lucidchart account or to create a new one
- Success! You will now see your documents list.
Let us know if you need more assistance!
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