Deliver a great live collaboration session, set yourself up for success, and troubleshoot issues with the information provided in our Basic troubleshooting help center article.

We cover everything from how you should check your local device to ensure it meets the system requirements, ensuring your wifi is working properly, to decreasing your board size or limiting usage of features or collaborators for improved performance.
 

If you have questions about performance or need further assistance our team is here for you! Follo up in the thread below or create a new community post here to share a screenshot or recording of the issue including any error message you’re receiving as well as a full description of the steps you’ve taken up to this point.