Skip to main content

It seems that after assigning someone to be a "Group Admin" on a group they still don't have the ability to modify the group membership.  Is that by design?  


Also is there a way to add more than one person to a group at a time?

Hi Aaron 


Thanks for posting in the community! I am happy to help here. Group Admins do not have the ability to modify group membership. A Group Admin can manage the following for the users assigned to their Group:



  • View a list of users

  • Manage licenses

  • Delete users from the Enterprise account

  • Transfer documents when delicensing or deleting a user

  • Edit user details such as name and email address

  • Export User list as a .csv file


To learn more about Lucid admin roles please see this help center article. In regards to your other question there are a few ways to add more than one person to a group at a time. To manage the group(s) of users that have already been added to your team: go to the admin panel > users tile > you can select multiple users by clicking "Command + Click" or "Shift + Click" > and then click "actions" and "edit groups."


If you are trying to add new users to your team and select their group: go to the admin panel > users tile > select "add users" > select "add multiple users" > you will then have the option to add multiple users to your team at a time and select their group (see first screenshot below).


You can also use a CSV upload to either bulk add users to your team (and assign their group) or bulk-update information for existing users. The information in the CSV file will overwrite existing users' current first names last names and groups. Please see the second screenshot. 


I hope this helps! 


Screenshot 1:



Screenshot 2:



Reply