Adding visibility to this - I’m having the same issue. I’m not able to extract slides or edit the slides in Lucid now, so the integration is obsolete for me as well. 

Hi @Chris C21 and @ecleask, 

Thank you for posting! Can either of you provide a screenshot of the issue you are seeing? 

Hi @Kelsey Gaag, I’ve added a screenshot above. Usually, when I paste a google slides link, I’ll see the thumbnail and I can extract the slides as images from the menu. Now, the only thing I can do is go to the link. 

@Kelsey Gaag - I have the exact same issue as @ecleask.
You’ll notice that when selected, there is no option to scroll through and select the ‘Thumbnail to Display’ and no Option to Extract Thumbnails.

Additionally, if you expand the shown icon, it doesn’t open Google Slides anymore in it’s editable format - just a preview of the slides.

Hi @Chris C21 and @ecleask, 

Thank you both for clarifying! Could either of you provide a Support Pin to a document experiencing this issue? 

@Kelsey Gaag I’ve added a support pin (2bHbfJDjTC2J)

Hi @Chris C21 and @ecleask ,

Thanks for getting back to me with that additional information. I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Hi @Chris C21 and @ecleask, 

It looks like this bug is fixed now! Are you both of you able to see the preview now?

I am experiencing a similar issue. I reported it as bug, but I was wondering if it might be faster to talk about it here. The icon shows no where in my toolbox. 
 

I referred to these instructionshttps://help.lucid.co/hc/en-us/articles/14823667198100-Integrate-Lucid-Cards-with-Excel-or-Google-Sheets

Hi ​@Jenny Foyer, 

Thank you for the reply! Do you use it after clicking on the Lucid Cards option in the toolbar? If you see it in this section, you can then drag the icon to the tool bar so you can access it quicker. 

This is my first time using it . It does not appear anywhere on the toolbox no matter where I look. I am trying to following the directions that I am referencing. 
​​​​​​https://help.lucid.co/hc/en-us/articles/14823667198100-Integrate-Lucid-Cards-with-Excel-or-Google-Sheets

Hi ​@Jenny Foyer, 

Can you confirm that you don’t see it the cards option? It should show up here. Additionally do you have an arrow option beneath the tool bar? If you click that, does that show the sheets integration?

That carrot pointing down does not exist on any of boards 

​@Jenny Foyer, 

Thank you for confirming! Could you please open the Cards panel in Lucidspark and let me know if you see the "Google Sheets" option listed there? I'm trying to confirm if it's visible on your end.

It’s not there. Here is a picture

​@Jenny Foyer, Thank you for confirming that! Can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.

yes I can send that to you keep in mind. I tried finding it in other boards and none of them show that integration. 

Here is my pin: du7Vj4FsL2QvGr203606832

I really appreciate your help. 

All the best!

Jenny Foyer 

Hi ​@Jenny Foyer, 

Thank you for sharing that pin! I was able to reproduce this issue in a few test accounts and have reported it to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Hi ​@Jenny Foyer   I have good news! I have heard back from our development team, and a fix has been released for this, but we want to verify that the issue appears to be resolved on your end. Could you attempt to install the integration again and let me know if you do or don’t see the Excel cards integration icon?