Hello Lucidchart
I am having difficulty with my system integration with Google Drive. LC and GD are synced. I can view my charts however the images are very small and nearly unreadable. I cannot zoom in or zoom out. Can you help me? I can't add the image into Google Slide or Doc by clicking the [+] image either. This is obviously user error. I started this integration today.
HC
Hi Heather
Thanks for reaching out on the Lucidchart community. I'm sorry for the trouble and happy to help.
Just to double-check that everything is properly set up from your side can you please check out our Google Add-on article from the Lucidchart Help Center?
There are a couple of specific things worth noting when working with our Add-ons:
If none of those steps resolve the issue could you please provide a screenshot of the issue so I can see what you’re seeing?
Hope this helps and please let me know if you have any questions!
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
