I'm trying to add a gif from my computer. I follow the instructions by going through "insert" and then "GIF" and selecting one on my computer. It starts to load but then just disappears.
I tried adding a GIF located on the cloud it works but adds this huge banner below it which I don't want. Is that the only way to add a GIF?
Hi @vasily s thank you for posting in the community! It looks like you have already submitted a support ticket I have responded to this. Please keep an eye out for an email from our support team for some further troubleshooting steps.
For anyone else with a similar issue please submit a support ticket with screenshots of the issue the image you are trying to insert and any additional information. This will help our support team troubleshoot and assist you with the issue you are seeing with images. Thank you!
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