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Full storage with only 2 documenst

  • July 28, 2024
  • 1 reply
  • 49 views

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Hi there. I have 2 documents on Lucidspark: the first is 3.3 MB, and the second is 5.4 MB. It is said that my storage is 173% full (I have 1 GB on my current billing plan). My trash bin is empty as well. So how do I use Lucidspark if I can’t even edit my boards now? 

P.S. I have already paid the August bill. 

Best answer by Shantel Gillette

Good morning,

This sounds like an account specific issue. I am going to request that this post gets converted into a support ticket so they can look at your account details and assist you in figuring out what is happening here. 

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Shantel Gillette
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Good morning,

This sounds like an account specific issue. I am going to request that this post gets converted into a support ticket so they can look at your account details and assist you in figuring out what is happening here.