Hi
I already sent an email to you guys but haven't heard anything back for weeks. I hope this finds you well. I have an account for which I forgot the password but I don't have a way to get a password reset link because that email platform went bankrupt. Is there a way for me to access my account? and to reset my password?
The account I'm using now to create this post is another account of mine that does not have a subscription.
Thanks.
Hi Bogeum thanks for posting and I'm sorry for the trouble. We would be happy to help you with this but we will need to verify your ownership of the account first.
It looks like a member of the Support team responded to your first email on 13th August and we replied to your follow-up email today. If you didn't receive these responses would you mind checking your spam/junk folder just in case they ended up there?
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.