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Floating license

  • April 21, 2022
  • 1 reply
  • 34 views

Sridhar R

This is regarding adding uses for floating license. I am able to add only user number equal to number of license. we brought floating license. our understanding is we should be able to add n number of users.

Comments

Cydney E
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  • Lucid support team
  • April 21, 2022

Hi Sridhar 

Thanks for posting in the community. If I understand correctly you are not able to add view only users to your account? Because this deals with account specific information I am going to create a support ticket to help you. 

Thanks again for posting! For other users with questions about view only users on Enterprise accounts please see this help center article