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I am trying to reference the “Issue Key” for a Jira card. I would like to use this to link to additional data I will be storing using the issue key as the reference. What is the proper syntax to get the issue? I am able to get many other data fields from the issue but not this one. I see it on the card itself and can see the url via $sourceitemurl


 

Hi ​@ebenChaffee, thanks for contributing to the Lucid Community! To reference the Jira card’s Issue Key, you’ll want to use the Key field, which pulls in the unique identifier (e.g., PROJ-123).

If the Key field isn’t returning the expected value, could you share:

  • The formula you’re using.
  • A screenshot or quick recording of the issue.

This will help us pinpoint what’s happening and get you back on track.


“Key” does seem to have worked. I though that was one I had tried but I think I tried “key” instead which was not returning what I needed. That is helpful. I am trying to work on an interactive drag/drop information share where I can reference other stored information by jira key and this helps. I do get errors in my formula when trying to use the if statement to detect what I am dropping on a space. If there is an easier way to achieve this I would be interested. 
I am also curious if there is the capability to toggle visibility on layers, shapes etc. I was previously an interactive developer in Flash some years ago and looking to recreate some of that capability.
 


 

 


I’m glad that worked! I’m not aware of an easier way to detect what’s dragged into a space, but it’s great to see what you’ve built so far.

For toggling visibility, shape actions and conditional formatting could help. If that feels too manual, our Extension API could be worth exploring for a more interactive solution.


I am able to get the key, and have a separate data sheet that I have references to additional information. What I am trying to do is to change data displayed based on the Jira issue dragged on a target. I am able to get the data but when I try to assign the text to be referenced via the key on the jira issue it generates errors even though I can properly see the text in the formula output. Does this make sense and do you have any ideas? The below only works when I hardcode “SUTI-170” to the GoalID variable. If I pull that value from my drag target it errors out.


 

 


I think I understand the issue you’re having here. Does it work if you first render the GoalID as a string using the ASSTRING function?


It seems to be on the right track and solves some errors, but I am still getting it to break when I try to have the textbox get set
This gives me the right text until I hit enter

I am not sure if I am referring to the object incorrectly or if there is a better way to access another objects scope. 


Would you be willing to provide a document support PIN for this document? This will allow me to take a closer look. You can do so according to the instructions in this Generate a Lucid Support PIN article from our help center, and because this is for internal use only and doesn’t grant public access to your document, you can safely share it in this thread. 


I think this pin should work. I would also be available to do a screen share or call if things are not readily apparent. I have some other things I might try but I realize I could be trying to push the capabilities beyond what you all have built
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Thanks for sharing the Support PIN. I took a look at the document, but I don’t see an immediate solution. This is a creative use case, and I’d love to dig into it more.

I’m out for the holidays right now, but I’ll ask around internally for ideas and follow up here as soon as I’m back. If you make any discoveries in the meantime, definitely let me know - I’m excited to hopefully see this come together. 


Thanks so much for the continued attention. I can be available for any followups you might like. I really like the tool and use it extensively with a set of teams so the use case for a single information radiator to support that really interests me and a lot of what Lucid offers is similar to what I have experience with building. 
From what I have figured out it seems like it could be the text object attempting to render before the data is reconciled via the reference. Even when I hard code the issue key it doesn’t work. I am not sure how the underlying shapes get updated so that could be a more technical level issue under the hood. 


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