I have a fairly complex diagram with multiple layers. When I try export this as a 160dpi PNG, it works, though in the browser console I notice 403 errors about once a second for links to https://pdf-service-lucidchart-com.s3.amazonaws.com and the message “Failed to load resource: the server responded with a status of 403 (Forbidden)” five times until it succeeds.
However, when I change this to 300dpi, the UI shows “An error occurred: Failed to download” and the browser console shows
“Error: Failed to export document.”
and
format: "png", reason: "No response while checking if external exists"}
I’m assuming this is a bug?
