+1I’m trying to export a VSDX or VSX file but I keep waiting indefinitely.
I tried with multiple browser (Chrome, Firefox, Opera), tried with multiple LucidChart diagram.
I have a message saying:
I tried to copy the content to a new blank document but without success.
Is anyone else having this issue and unable to export?
Best answer by Humas1985
Hi
We've seen a similar issue discussed in the community before. To help us narrow down the cause, can you try accessing the site in a Chrome Incognito window and see if the issue persists?
Cannot export file into a Visio format, | Community (lucid.co)
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
+24Hi
We've seen a similar issue discussed in the community before. To help us narrow down the cause, can you try accessing the site in a Chrome Incognito window and see if the issue persists?
Cannot export file into a Visio format, | Community (lucid.co)
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
+1Hello
Thanks for your prompt feedback.
I saw this link and already tried multiple time the incognito mode but it didn’t help unfortunately.
Best Regards
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