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Export to visio

  • June 29, 2023
  • 1 reply
  • 24 views

michelle.henry
When exporting to Visio all connectors and shapes are either missing or jacked up. Help!

Comments

Whittney C
Forum|alt.badge.img+6
  • Lucidite
  • June 29, 2023

Hi Michelle thanks for commenting in our community. Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. 
If those don’t resolve the problem can you please send a screenshot of the issue so I can take a look?