this message appears on a document and I can not export or print this (1 page) document. HELP!
Answer
export + printing does not work
+1Best answer by Emma D
Hi
If those steps don’t help, please try the export in a Chrome Incognito browsing session. This often improves performance by clearing your cache and cookies and disabling your extensions.
Sometimes issues like this can be related to internet connection speed or network security, so I also recommend trying this again on another network, ensuring that you are on a strong, stable connection.
Please let me know if the issue persists once you’ve tried those steps. Thanks!
+7Hi
If those steps don’t help, please try the export in a Chrome Incognito browsing session. This often improves performance by clearing your cache and cookies and disabling your extensions.
Sometimes issues like this can be related to internet connection speed or network security, so I also recommend trying this again on another network, ensuring that you are on a strong, stable connection.
Please let me know if the issue persists once you’ve tried those steps. Thanks!
+1Hello Emma,
I already tried this, cleared caches and cookies. tried an iPAd, tried other browsers but somehow it is in my document. It is only 1 page but it seems that something is hidden or on the background. Other pages, even with a lot of tab’s are working without any problem.
I can share the link, maybe you can take a close look into this page?
For the moment I am stuck. I also tried to copy all elements to a new page, but with the same results
+7Hi
Since further troubleshooting will require taking a closer look at this document, I have created a 1:1 support ticket from this post and I will follow up via email with additional questions.
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
