Error with Sharepoint integration for Lucidchart

Question

Hello

I want to integrate Lucidchart with Sharepoint.

I followed the instructions here:

https://help.lucid.co/hc/en-us/articles/7382766057748-Integrate-SharePoint-with-Lucid

The instructions don’t seem to tally with real life. I went to the Sharepoint Store, found the app and requested it.

Now I see this:

It’s been there for a few days, what happens next?

Thanks

Nigel

icon

Best answer by Eric R 5 April 2024, 16:45

View original

Eric R · Accepted Answer

Thanks for sending that screenshot! When this issue was reported in the past, it was caused by some outdated default Sharepoint policy.

In that case, the solution required the following PowerShell action:

Connect-AzureAD $sharePointOnlineServicePrincipal = Get-AzureADServicePrincipal -Filter "appId eq '00000003-0000-0ff1-ce00-000000000000'" $sharePointOnlineServicePrincipal.ReplyUrls.Add("https://INSERT_YOUR_TENANT-appid.sharepoint.com/_forms/"); Set-AzureADServicePrincipal -ObjectId $sharePointOnlineServicePrincipal.ObjectId -ReplyUrls $sharePointOnlineServicePrincipal.ReplyUrls

Hope this helps!

Eric R · Answer

Hi Nigel, thanks for your post! This is happening because of your rights in Sharepoint, and the installation request needs to be approved by the SharePoint administrators in your organization before you can install the app. With this in mind, I would recommend reaching out to your internal IT team so they can help you get that request approved.

For more information on how the Sharepoint admins can approve the request please read through this Manage App Requests article provided by Microsoft. Hope this helps!

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