Hi -- I am unable to view / access any of my work. Can you please resolve it ?
Page 1 / 1
Hi Aravind
Thanks for posting in the Lucidchart Community! Can you try opening the document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network? Sometimes document performance issues can be related to your internet security/speed or browser issues and these steps will help us eliminate that possibility.
If that does not help will you please reply with the following:
- A screenshot of the associated Javascript Console output. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
Thanks in advance for your help and patience.
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
