Hi -- I am unable to view / access any of my work. Can you please resolve it ?
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Hi Aravind
Thanks for posting in the Lucidchart Community! Can you try opening the document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network? Sometimes document performance issues can be related to your internet security/speed or browser issues and these steps will help us eliminate that possibility.
If that does not help will you please reply with the following:
- A screenshot of the associated Javascript Console output. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
Thanks in advance for your help and patience.
Reply
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