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Embedding Lucidchart diagram in Google Site

Forum|Forum|2 years ago
February 9, 2024
6 replies
181 views

I would like to embed my Lucid chart on a Google Site. When I go to the file drop down I do not see the option for Publish. How can I get the HTML to embed my charts? Thanks!

Best answer by Phillip W

Hey @EAV -- thank you for the reply and context! To answer your question, no, developer tools have no bearing on the Publish feature. Because this feature isn’t showing at all, I am curious if this may have been disabled by an admin on your account. If you are an admin, you can check this setting by navigating to the Admin Panel > Security > Sharing > Publishing and embedding. It should look like this to be able to publish documents:

Let me know if you can find this or if this is not the issue at all -- I’d be happy to continue looking into this further!

Phillip W

Lucid support team

Hey @EAV -- thanks for posting! Here is a Lucid Help center article concerning Publishing. I am unable to reproduce what you are seeing on your side. Would you mind to share a screenshot of what you see when you attempt to go to File > Publish?

Thanks!

E

EAVAuthor

Phillip W

Lucid support team

Hey @EAV -- thanks for the reply! I have a couple of follow up questions here:

Are you the owner of this document or was this shared with you?
Are you able to see the publish feature on other documents?
Is anyone else on your team experiencing a similar issue?
Can you check on a different device and/or browser to determine if you can publish?

Thanks so much for your help and patience on this!

E

EAVAuthor

Are you the owner of this document or was this shared with you? Yes, I am the owner
Are you able to see the publish feature on other documents? No, I can not see the publish feature at all
Is anyone else on your team experiencing a similar issue? - I confirmed that a colleague also can not see Publish
Can you check on a different device and/or browser to determine if you can publish? - I can only access through my work computer so, no

I looked at my account settings and noticed developer is disabled. Does that need to be enabled to publish??

Phillip WAnswer

Lucid support team

Hey @EAV -- thank you for the reply and context! To answer your question, no, developer tools have no bearing on the Publish feature. Because this feature isn’t showing at all, I am curious if this may have been disabled by an admin on your account. If you are an admin, you can check this setting by navigating to the Admin Panel > Security > Sharing > Publishing and embedding. It should look like this to be able to publish documents:

Let me know if you can find this or if this is not the issue at all -- I’d be happy to continue looking into this further!

E

EAVAuthor

Thanks for the information, I am reaching out to the Admin to see if this has been disabled which is a likely possibility,.

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