Hi Shauna 

Thanks for posting in the community!

Our org chart function does not allow you to crop photos or resize them within the document. As a workaround I recommend cropping/editing the photos as desired (square shape around the person's head) before uploading them into Lucidchart.

If you'd like this feature to be added to Lucidchart please add your suggestion to our feature request form? Ideas submitted to this form are passed on to the product development team for their consideration.

and we pass that information directly to our product development team.