+1We have the Lucidchart Connector installed for Confluence, and we’re able to add documents. However, it doesn’t seem to be allowing users to make edits within the Confluence page and only provides an icon which then opens Lucid in a new tab.
Just wondering if this is because we are using the cloud version of Confluence and not the server version, or if there’s something else happening.
Best answer by Amelia W
Thank you for sharing all of those details
Please note, if users have View access to a Confluence page, they will only be granted View access to a Lucidchart document(s) linked to that page. Let me know if you have any further questions!
+9Hi
For more information, check out our Integrate Lucid with Confluence Cloud article from the Lucid Help Center. I appreciate your help and patience!
+1
Hopefully, this additional information will help determine what the issue may be, or if we just need to be going to Lucid to edit documents in our instance of Confluence. If you have any other questions please let me know.
Thank you,
Katie
+9Thank you for sharing all of those details
Please note, if users have View access to a Confluence page, they will only be granted View access to a Lucidchart document(s) linked to that page. Let me know if you have any further questions!
+1Great, thank you for the confirmation and appreciate the assistance!
+9
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A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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