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July 25, 2024
Solved

Dynamic Tables & Jira: error when updating Priority

  • July 25, 2024
  • 3 replies
  • 93 views

When trying to update the Priority of a jira issue using Lucid’s Dynamic Tables it fails with the error “Cannot convert that shape.”

Other jira fields can be updated using dynamic tables.

 

Both scenarios can be seen in the video below.

 

screen recording

 

Can you help?

Best answer by Preston H

@joao.salgado thanks for your feedback! This is a bug that we have and are working for a solution.

 

In the meantime, if you change the priority on the card itself, it will update and move it’s position in the dynamic table.

 

Appreciate your feedback :) 

Comments

Preston H
Preston HAnswer
Lucid product team
July 30, 2024

@joao.salgado thanks for your feedback! This is a bug that we have and are working for a solution.

 

In the meantime, if you change the priority on the card itself, it will update and move it’s position in the dynamic table.

 

Appreciate your feedback :) 

Preston Hunter - Product Manager - Lucid Software
September 12, 2024

Was going to demo dynamic tables but as this was not working, postponed until this is resolved. I cannot get any fields (Priority and other fields) to change when drag and dropped.

Amelia W
Lucid support team
September 12, 2024

Hi @Shawn Giese, thanks for adding to this thread! Can you confirm the type of card you are using? And also, would you mind sending me a screenshot of the behavior that you are seeing when you do move your cards? I appreciate your help and patience!