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Answer

Dotted and dashed lines show partly as solid lines when using Jump in Lucidchart

  • November 27, 2025
  • 1 reply
  • 17 views

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When the Jump function is enabled dotted and dashed lines partly shows as solid on prints and exported PDFs and PNG files.

Lines are created using :


Refer to screen dumps below.
First is from Lucidcharts, the second form exported PDF. The error only occurs when Jump is enabled on the line.
 



 

 

Best answer by Leianne C

Hi ​@Arne, thank you for posting in the community and adding an updated note. It looks like you have identified a bug, and I have reported this to our development team.

In the meantime, the best workaround will be to disable the line jumps option in the dashed/dotted lines. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix.

Please follow along on this thread for updates, and post any additional questions or concerns below.

Comments

Leianne C
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  • Lucid support team
  • Answer
  • November 28, 2025

Hi ​@Arne, thank you for posting in the community and adding an updated note. It looks like you have identified a bug, and I have reported this to our development team.

In the meantime, the best workaround will be to disable the line jumps option in the dashed/dotted lines. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix.

Please follow along on this thread for updates, and post any additional questions or concerns below.