Hi @zlacelle 

Kindly take a look in to the below post which covers everything for you.

How can I enable Team Folders in Lucidchart? | Community

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Hi @zlacelle, 

Thank you for your post! It sounds like you currently are using a Team Hub, which is a shared space with centralized resources for your team members. These are housed in the left side bar on the documents page.

Team folders, are a bit different and don’t necessarily related to a Team Hub. Any documents you create or add to your Hub, won’t be translated into a Team Folder.

To create a Team Folder that has the documents from your Team Hub, you can right click on the document, select “Move to” and then select the designated Team Folder. Please note that this will remove the document from the Team Hub and team members on your hub will lose access unless the item is shared with them.

Any users added to the Team Folder will be able to access the documents, their level of access will depend on their permissions. 

Please let me know if you have any additional questions!