I created a diagram the day before and now the contents won't show. In the My Documents view the thumbnail shows a white image unless I hover my mouse over it. I can see the diagram properly when mouse hovering. The diagram details show a size of 685.3 KB so there is something in there. When I open the diagram it only shows an empty grid.
I tried changing the rendering options and opening in Chrome and Edge. Thoughts? TIA
Hey John
Thanks for posting in the Lucid Community! Can you check on the second tab to see if your work is there? The tabs are located at the bottom left of the screen. Usually when users experience this it’s because a new empty tab has been inserted before the tab with all the work. Please let me know if this helps!
Thanks for the quick reply Phillip. LOL. Yes a new tab got added somehow and I never looked down that far to notice. I looked everywhere else.
No worries John! Happens all the time -- happy to help get it sorted! 
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.