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Hi everyone, 

 

I have this issue. I have put numbers on the screenshot to better understand.

I am working on a template, with different hidden frames (3). Lots of these frames have picture backgrounds. 

I have integrated a google slide presentation (1) on the board. I have extracted the thumbnails (2) of the presentation slides, I put a frame on each slide and than I have the problem that a lot (nearly all)  of the backgrounds of the previous existing frames (3) are gone. 

 

How can I avoid this problem?

 

Many thanks

 

kind regards

 

Franco

Hello ​@Franco ,

Thank you for posting!

Would you mind clarifying exactly how you are extracting the thumbnails? Also, have you checked that the thumbnails are not sitting 'behind' the frame itself?



I believe you're saying that you have done the following, is that correct? 

1) Integrated a Google Slide deck

2) Extracted some thumbnails for each slide from the deck 

3) Placed a frame around those slides

4) Hidden some (not all) of those frames

Issue: When you un-hide a frame the thumbnails are not present.

Additional help on frames:
Frames don't necessarily have background images, but they can have background colors. You can first click a Frame you want to add a new color to. Then select the fill color or line color icon from the Frame’s Context Toolbar. In the window that appears, select a color from the options. You can set a custom color by selecting the plus icon.

You can also review our Help Center Article for more information on frames - Organize content with Frames in Lucidspark

If you have any further questions or suggestions on this or anything else, please feel free to let us know.


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