Hello Emma
I did carry out the import using incognito mode. But still gets stuck.
Data-driven org chart example: Lucidchart
Thanks & Regards
Saurabh
Hello Emma
I did carry out the import using incognito mode. But still gets stuck.
Data-driven org chart example: Lucidchart
Thanks & Regards
Saurabh
Hi Saket thanks for following up. The errors in your screenshot suggest that this may be related to your network connection. I created a Support ticket from this post and have reached out to you directly so we can continue troubleshooting!
If anyone else is seeing a similar issue I recommend trying the import again in a private/incognito browser window. This often improves performance by clearing your cache and cookies and disabling your extensions. Sometimes issues like this can also be related to internet connection/security so trying again on an alternative network can help to rule that out.
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