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When I drag a group into a custom shape bank, it changes the layout of this group.

When dragging the shape out of the bank it also displays strangely, and is not placed where the cursor is placed.

 

 

Hi ​@euan colley, thank you for posting in the community! To confirm, is this happening to this specific group of shapes or have you noticed it the same behaviour with other shapes too? If so, would you mind sharing a description of the shape types in the group?

If the issue persists, can you please share a a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article. This Support PIN doesn’t allow anyone but Lucid Support to take a look at your document, so you are safe to post it here. (You are welcome to DM it to me as well)

Thanks in advance for your help and patience. Please let us know if you have any questions! 


Hi, the bug appears to be when you have a group that contains a shape (e.g. a rectangle) and a text box.

I created a new doc which contains 3 different groups;

  1. 2 rectangles
  2. 2 text boxes
  3. A rectangle and a text box

1&2 work fine, but 3 shows the bug. The support PIN for the document is dupVX9QF1UKDzB184997590

 


Hi ​@euan colley, thanks for getting back to me with that additional information. I was able to reproduce the issue, and have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.


That’s great, thanks Leianne


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