The Font Daniel Black is no longer working on my account. This is very frustrating as I have been using this for awhile and now all my boards are not displaying correctly. I have tried in an incognito environment… I have tried with different browsrs. Chrome, firefox and edge. All the same.
Please advise ASAP. This is causing me a huge frustration.
+15
All troubleshooting tips for working with font are in this article:
https://help.lucid.co/hc/en-us/articles/17752454498196-Troubleshooting-Text#custom-font-not-working
There is a specific thing worth noting when working with custom fonts: You can import TTC, TTF, or OTF files as custom fonts but any other font file type will not be supported.
If the above article does not help, I recommend submitting a support ticket with a screenshot of the issue so we could take a closer look via this form or by email to support@lucidchart.com.
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