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Keith E102
July 14, 2017

CSV Import Issues

  • July 14, 2017
  • 1 reply
  • 13 views

I have uploaded my CSV file and the system created my departmental org charts but did not create my entire organizational chart?  There are NO members of the team in showing for the entire company chart.

Also I noticed that one individual is showing up in the two separate departments but falls under only one.  I've checked the coding and it's correct...

    Comments

    Annika W101
    Lucid support team
    July 18, 2017

    Hi Keith 

    Thanks for posting in the community and I am sorry for the trouble. Sometimes issues like this are related to the formatting of your data in your CSV file. Can you please confirm that your CSV is properly formatted? It should look like this: