Hi there
I've been working on a chart for two days now and one of the most used features was to duplicate an object and then change the content.
As of today I cannot do that LC thinks I was accessing a premium feature. How can I go back to the old funcionality?
I'm using a free account and the phenomenon appears both in Chrome and in the Android App.
Thanks in Advance
Best answer by Micah
Hi Stephan thanks for posting in the Lucid community! Apologies for the confusion here. You're correct - copy and paste is not a premium feature but it sounds as if pasting a new shape would have exceeded the 60 object per document limitation of free accounts. If it's helpful the Lucidchart Plans article from the Lucidchart Help Center details what features are available to free accounts in their entirety. Apologies for any frustration and thanks for using Lucidchart!
SOLVED
Apparently this is due to the "only-60-items" limitation which was NOT obvius.
+20Hi Stephan thanks for posting in the Lucid community! Apologies for the confusion here. You're correct - copy and paste is not a premium feature but it sounds as if pasting a new shape would have exceeded the 60 object per document limitation of free accounts. If it's helpful the Lucidchart Plans article from the Lucidchart Help Center details what features are available to free accounts in their entirety. Apologies for any frustration and thanks for using Lucidchart!
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
