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Stephan B
May 12, 2022
Solved

Copy/Duplicate not working anymore in Lucidchart

  • May 12, 2022
  • 2 replies
  • 112 views

Hi there

I've been working on a chart for two days now and one of the most used features was to duplicate an object and then change the content.

As of today I cannot do that LC thinks I was accessing a premium feature. How can I go back to the old funcionality?

I'm using a free account and the phenomenon appears both in Chrome and in the Android App.

Thanks in Advance

Best answer by Micah

Hi Stephan thanks for posting in the Lucid community! Apologies for the confusion here. You're correct - copy and paste is not a premium feature but it sounds as if pasting a new shape would have exceeded the 60 object per document limitation of free accounts. If it's helpful the Lucidchart Plans article from the Lucidchart Help Center details what features are available to free accounts in their entirety. Apologies for any frustration and thanks for using Lucidchart!

Comments

Stephan B
Stephan BAuthor
May 12, 2022

SOLVED 

Apparently this is due to the "only-60-items" limitation which was NOT obvius.

Micah
MicahAnswer
Lucid community team
May 12, 2022

Hi Stephan thanks for posting in the Lucid community! Apologies for the confusion here. You're correct - copy and paste is not a premium feature but it sounds as if pasting a new shape would have exceeded the 60 object per document limitation of free accounts. If it's helpful the Lucidchart Plans article from the Lucidchart Help Center details what features are available to free accounts in their entirety. Apologies for any frustration and thanks for using Lucidchart!