We have recently integrated LucidChart with Confluence and in the last 2 weeks I have not been able to see the LucidChart images in Confluence. I get an error "app.lucidchart.com redirected you too many times". Does anyone know what is causing this and how to resolve it?
Hi Mi Lin thanks for posting in the Lucidchart Community! Could you try this in a private or incognito browser window? If that resolves the issue clearing your browser's cache and cookies should fix this permanently.
If the issue persist please reach out through this form and we would be happy to help you through a 1:1 troubleshooting ticket! Hope this helps!
If anyone else is interested in our Confluence Integrations the Confluence Server and Confluence Cloud articles in our Help Center give an overview on how the integrations work. To learn how to set this up for your Confluence instance please take a look at this article.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.