We have two accounts both with many documents. We'd like to combine both and just have one account but we don't want to lose the documents from either account.
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Hi Caroll
Thanks for posting in the community. Please follow these steps to merge your accounts:
1. Share documents from the account you want to close with the account you want to continue to use. Follow the steps in this Transfer Files article to do so.
2. From the account that you would like to continue using make copies of these documents in a new folder. This account will now own those documents. If the original documents are shared with anyone else you will need to reshare the copy.
3. Cancel your subscription and close the account you no longer want to use by navigating to your Account Settings and select “Close Account” in the left navigation bar.
Please let me know if you have any other questions.
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