Color palettes changed and transparent color feature

Hi Sean

Thanks for posting in the Lucidchart Community and for your feedback!

You are correct: our color palette has been updated to be more consistent with Lucid brand colors. Unfortunately at this time it is not possible to revert to the previous experience. However we highly value users' input when prioritizing improvements to the product. Would you be willing to connect with our Development Team so they can learn more about your feedback on our color picker?

Ummm... so this is a huge feature regression I don't know if you guys realise how impactful this is and how much of the value of your product you're taking away with this.

From what I can see you can no longer make the fill colours of shapes have transparency. This is a huge issue because it basically means you can no longer create diagrams with overlapping shapes.

Previously you could have two shapes one with a background fill of colour A at 50% transparency and the other with a colour of B at 50% transparency. When you overlayed the two shapes you got a colour output for the overlapping area which was a different colour than both so you could easily see the part that was overlapping.

With the new functionality all the backgrounds are a solid fill so if two shapes overlap the one that is "highest" in the stack is the only one you see.

If you want to speak to me feel free to reach out via the email attached to my account - this needs to be fixed ASAP. The ability to have transparency in the shape background fill is pretty much the only hard reason I have stayed with Lucid instead of switching to Miro.

In my view the largest impact this has is for reworking or updating diagrams created before the color switch. If you'd like to maintain a consistent color scheme in an old diagram when trying to update it with new information requiring new colors your options are:

1. choose colors manually to fit with the old color palette
2. rework all colors to follow the new color palette & allow you to quickly choose colors from the new palette

I have a lot of visuals in LucidChart that I still maintain and this is the reason I was hoping to be able to swap the color palette to the old one.

Hi Sean 

Thanks for taking the time to provide such detailed feedback on our new color picker and so sorry for the frustration this UI change caused you! 

I have passed your remarks on to our product team and they will reach out to you shortly to delve into your feedback and better understand your use case.

The new palette doesn't include black (#000000). Forget about Lucid's color scheme what about people that need to create high contrast diagrams for accessibility? Or because their corporate colors include black? Absurd decision. Triumph of corporate hubris over customer needs.

I cannot find out how to make the colors stick either. I can add them but they disappear next time I want to use the palette. Worse still I cannot do that in a template.

Hi Spencer thanks for providing your thoughts on the new color picker. We truly appreciate your feedback on this! Our Product team decided to revert some of these changes and restore the version of the color picker which includes black and white. This should prevent the issue you described with custom colors not sticking but please don't hesitate to let us know if you continue to experience issues with this or if you have any further questions.