Lucid not refreshing properly when switching pages in a document. When I first open a diagram it shows the first page correctly. I select another page/tab in the document and shows blank even though you can see the content in the navigator view….Switch back to the first page and it is now also blank…Edge seems to work fine still…Seems to be happening after latest Chrome update March.30 2022...
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Hi Carey thanks for posting on the community!
Please refer to our Basic Troubleshooting article from the Help Center. This goes through a few suggestions for why you may run into performance issues as well as some basic troubleshooting steps. If you are still running into trouble after trying these basic troubleshooting steps please fill out a contact support form and include the following information so we can take a closer look:
- A screenshot and detailed description of the issue that is occurring.
- The URL to your document.
- A screenshot of any errors that show up in your JavaScript Console.
Thanks!
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