I've tried Google Chrome Google Chrome Incognito Safari and Safari private window.
My documents are all broken or completely blank.
Here is an example of one:
Page 1 / 1
Not sure why the example image didn't post. Trying again:
Hi Jon thanks for posting in the community! Apologies for the trouble you're experiencing with your document.
Could you please try the following steps and let me know if the issue persists?
- Connecting to a different network
- Restarting your device and reopening the document
- Opening this document on another device
If you continue to experience issues after testing all three of these could you respond with a support pin for this document so I can take a closer look?
Thanks for your help and patience!
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Login with SSO
Log in with Lucidor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
