My organization is going to be upgrading to Enterprise to be able to integrate with G-Suite SSO. Right now we have 10 or so users using their own credentials local to LucidCharts. When we have SSO setup what will the users experience when they sign in next? Is there a mechanism for preventing every user with a G-Suite account from grabbing a license in LucidCharts.
Thanks
Patrick
+7Hi Patrick thanks for posting! If users have been signing in with email/password directly through Lucidchart then you limit the sign on to only Google SSO they'll receive an error when they attempt to sign in with email/password. But if you communicate with them that they will just need to select the Google tile on the login page then they should be able to sign in successfully. Alternatively you can still allow all sign on options if you wish. Integrating with GSuite won't automatically turn off the other sign on options.
As far as licensing once you upgrade to enterprise you will be able to select the Licensing tile in your admin panel and you can select whether you'd like users to automatically receive a license upon joining the account or not. You can also specify what request process they'll need to go through to acquire one. Hope this helps and if you experience any issues please submit a support ticket by filling out this form and we can take a closer look!
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
