Solved

Change Google Account associated with SSO Login

Forum|Forum|4 years ago
December 6, 2021
3 replies
241 views

Hello I have tried to associate my account with a new google account for login but I can't figure out how to do it. I would like to do it before I subscribe so I can pay through my company. Please advise.

Best answer by Liz G

Hi Anthony

Thank you for posting in the Community! You can update the email address associated with your Lucidchart account through your User Settings page. For more information please view this Help Center article.

Liz GAnswer

Lucid support team

Hi Anthony

Thank you for posting in the Community! You can update the email address associated with your Lucidchart account through your User Settings page. For more information please view this Help Center article.

I

ipinsight

I have my account with Office 365 login, that Office will be cancelled next month, how can I switch the account to google without loosing what I have?

Phillip W

Lucid support team

Hey @ipinsight -- thanks for posting! To switch, the email address associated with your Lucid account must match the email associated with your Google account. As long as those match up, you should be able to use Google SSO with your account.

As Liz said above, you can update the email address associated with your Lucidchart account through your User Settings page. For more information please view this Help Center article.

Hope this helps!

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