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March 11, 2024
Question

Canvas flicker when youtube is open in a separate browser window

  • March 11, 2024
  • 1 reply
  • 53 views

Hi, when I am listening to a youtube video, even if the youtube tab is minimised, my lucid chart canvas flickers black terribly. It makes it impossible to use. I have used lucid for years, it seems a recent issue.

Comments

Shantel Gillette
Lucid product team
March 11, 2024

Good morning Craig,

What an interesting issue! I’d love to know more about how to get Lucidchart in this state. You mentioned using youtube and Lucidchart at the same time. What browser are you using when this happens? What type of computer/operating system are you using when you experience this? 

Shantel Gillette