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Cannot view shared document

  • January 21, 2023
  • 1 reply
  • 10 views

Dean M

Hi I received an invite to view a Lucidchart document 'Clinical Safety Bowtie' and accepted the invite but do not see the document in my 'shared with me' folder.

Comments

Leianne C
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  • Lucid support team
  • January 23, 2023

Hi @dean m thanks for posting in the community! Since this directly relates to your account and a document shared with you I am going to move this conversation to a private support ticket so that we can take a closer look. Please keep an eye out for an email from our support team. 

For anyone else having a similar issue please submit a support ticket and with any information you can provide about the issue. Our team would be happy to take a closer look and assist with troubleshooting. Thank you!