When I export to .png I get a file in a format: .com.google.Chrome.RPV7EE that doesn't open. All worked yesterday. The only thing I did different was clear my Chrome browser history and caches since then. Any ideas?
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Hi Tom thanks for posting in the community! As a first step could you please try exporting your diagram in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility.
If that doesn't don't resolve the issue could you please submit a support ticket here so that we can take a closer look? Please let me know if you have any questions!
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