I can’t access any of the company’s diagrams. Also it keeps asking me for a trial, instead of join the team subscription. Is the fault on my account or is there something else I need to do? Many thanks for help
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Hi
Are you joining Lucid through an invitation?
Regards
Hi
Are you joining Lucid through an invitation?
Regards
Hi
No, so I need to delete this account then join through an invitation?
Cheers
Hi
Not necessarily! You don’t need to delete your account just yet, check if your admin can add your existing account.
Best Regards
Hi
Thanks! I’ll try to contact the admin
Cheers,
Reply
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