I was using the free version and my chart went over 60 items so it prompted me to get a paid account. I paid for the basic one bc I dont need to use Visio. Now it says that I only have persmission to read/view only. How do I get it back to where I can edit the document?
Hi Kim thanks for posting your question in the community. I saw that you submitted a ticket to our support team for help with this issue. Please let us know if you have anymore questions.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
