I was using the free version and my chart went over 60 items so it prompted me to get a paid account. I paid for the basic one bc I dont need to use Visio. Now it says that I only have persmission to read/view only. How do I get it back to where I can edit the document?
Answer
Can't edit on my premium Lucid account
Best answer by Ashley C
Hi Kim thanks for posting your question in the community. I saw that you submitted a ticket to our support team for help with this issue. Please let us know if you have anymore questions.
I am using the iPad app
+11Hi Kim thanks for posting your question in the community. I saw that you submitted a ticket to our support team for help with this issue. Please let us know if you have anymore questions.
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