One alternative way I found that works in order to delete multiple files from trash at the same time is to restore them all put them in the same folder then delete the folder from trash. But I still think it would be great to be able to select all items from trash and delete them all at once.

Hi Colin

Thanks for posting in the Community!

Documents will remain in the trash indefinitely unless you choose to delete them from the trash. 

To permanently delete a document from the Trash folder:

1. Hover your cursor over the document’s thumbnail.


2. Click the three-dot More menu at the bottom-right corner of the thumbnail.


3. Select Delete from Trash.

You should also be able to delete several documents at once (as shown on your screenshot). As you wrote that you were not able to proceed that I am wondering whether one or several documents were had any specificities that prevented you from actioning the deletion. My understand is that you already deleted the documents so it now won't be possible to investigate further however I would recommend that you reach out to our Support Team via this form if ever this happens again so that we can look into the matter and get to the bottom of why you're not able to bulk-delete the documents.

I'm sorry I'm not able to provide a satisfactory explanation at this very moment but please let me know if you have any questions!