Can't access Google Classroom integration as free EDU user

Why would there be a Google Classroom button available and the dropdown for all the settings if I can not see it in my version, it doesn't make sense?

Hi @JodyMc666, thank you for following up and apologies for confusion!

All Educational users will see the Google Classroom icon in their editor, however, I can see that you are registered as a K12 user. Our EDU free users with K12 domains do actually have access to use the Google Classroom integration.

I hope this helps. Please let me know if you have any additional questions! 

How do I become an Edu free user then so we can use Google classroom integration?

Hi @JodyMc666, your Lucid account is already an EDU Free user with a K12 domain so you should be able to use the Google classroom integration. 

If you are not able to, could you please share a brief description of the issue so that I can take a closer look? Thanks! 

I can see the Green classroom icon when I click I can fill in all the details and it doesn't post or save, my IT have looked into it and say its not being blocked on their end.

Hi @JodyMc666, thank you sharing that detail. Could you please share a screenshot of what you are seeing when you fill in the details? 

If possible,  can you please also share screenshot of the associated Javascript Console output after reproducing the issue? You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

This will help me take a closer look at the issue you’re experiencing. 

Thanks in advance for your help and patience. Please let me know if you have any questions. 

Hi @JodyMc666, thank you for sharing that information. I’m currently checking this behaviour internally and will update this thread as soon as I am able to. Feel free to let me know if you have any questions in the meantime. Thanks you! 

Thank you for your patience as I investigated this, @JodyMc666. It looks like you have identified a bug. 

I’ve reported this to our development team for investigation, and I will be sure to share an update via this thread as soon as I’m able. I am sorry for the inconvenience - please let me know if you have additional questions!

Thank you so much I look forward to it being fixed so I can share this with my staff!