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When I’m going to start a new template some of the are in, what I believe to be dutch.

I can’t figure out why, as both my settings are in in English and my browser are in english. 

 

Anyone seen this before?

 


Hi ​@HaraldADNO, thank you for your post and I am sorry that you are encountering this issue! 

You have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Best!


Thanks, looking forward to hear from you. :)


Hi there. I came across this thread as I have a template interface partially in Spanish. I’m a corporate user using Edge for Business on Windows (Version 132.0.2957.127 (Official build) (64-bit)) I have tried:

  • clearing all Lucid cookies
  • opening Lucid in an incognito window
  • restarting laptop
  • changing browser language
  • changing Lucid account language

Looking forward to hearing updates about this bug.

Edit: my interface *should* be in English.

 

 


Hi ​@pennypacker, thank you for your report and for providing this information!

Indeed, it seems like you are experiencing the same bug here. I am really sorry for the continued trouble. Our teams are currently still investigating this issue and I will follow up here as soon as there are any insights.

I apologise once again and please do not hesitate to let us know if you have any further questions!


Hi ​@Zuzia S,

Within our tenant we also have a users with the same problem/bug. Everything is set to English, but he sees the templates in German. None of our other users have this problem.

Is there any news about this issue and how to fix it?


Hi ​@ND COT, thank you for chiming in and I am sorry that you are encountering this issue as well!

Our team is currently still actively working towards a resolution. Although we cannot provide a timeline at the moment, we will keep you updated with any progress. We truly appreciate your understanding and apologise once again for the inconvenience this is causing to your workflow.

Please let us know if you have any further questions or concerns in the meantime!


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