I was creating a spec for some functionality and started with a text box that I filled with descriptive texts. Next thing I wanted to create a multi level bullet list with requirements. When I wanted to typ 365 i did not get farther than 36, it was impossible to type anything else after 36. I tried it in new text boxes, shapes and always with the same result.
I tried al kinds of things to get rid of this, but to no avail.
Now I can’t even type 36, so when I want to type 365 I get no further than 3.
Hi
Can you send a screenshot or screen recording of the issue? Have you tried opening the document in a private or incognito window?
Hi
I tried it in an incognito window and every worked as normal. So that was a great suggestion.
I went back to my ‘normal’ browser window and logged out, cleared my cookies and cache and logged back in… alas it still does not work. I have been working with Lucid for years, but this never happened to me (not in any other tool either).
My screen recording is a bit of a mess, and it is hard to show that keys don’t do anything…
but I gave it a go: https://app.screencast.com/eQbHCm9Xn74je
Would be grateful for your advice.
Best regards,
Jeroen.
Hi
Thanks for adding that screen recording! If the issue persists after clearing your cache and cookies, I would recommend disabling your extensions one by one until you determine which extension is causing the issue.
Please let me know if that doesn’t help!
Thanks very much for your help!
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