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Bug: text box typing 1 or 2 digits freezes the possibility to add any text

Forum|Forum|1 year ago
September 27, 2024
6 replies
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I was creating a spec for some functionality and started with a text box that I filled with descriptive texts. Next thing I wanted to create a multi level bullet list with requirements. When I wanted to typ 365 i did not get farther than 36, it was impossible to type anything else after 36. I tried it in new text boxes, shapes and always with the same result.

Best answer by Kelsey Gaag

Hi @hoffjero,

Thanks for adding that screen recording! If the issue persists after clearing your cache and cookies, I would recommend disabling your extensions one by one until you determine which extension is causing the issue.

Please let me know if that doesn’t help!

H

hoffjeroAuthor

I tried al kinds of things to get rid of this, but to no avail.

Now I can’t even type 36, so when I want to type 365 I get no further than 3.

Kelsey Gaag

Lucidite

Hi @hoffjero,

Can you send a screenshot or screen recording of the issue? Have you tried opening the document in a private or incognito window?

H

hoffjeroAuthor

Hi @Kelsey Gaag, thanks for your reply.

I tried it in an incognito window and every worked as normal. So that was a great suggestion.

I went back to my ‘normal’ browser window and logged out, cleared my cookies and cache and logged back in… alas it still does not work. I have been working with Lucid for years, but this never happened to me (not in any other tool either).

My screen recording is a bit of a mess, and it is hard to show that keys don’t do anything…

but I gave it a go: https://app.screencast.com/eQbHCm9Xn74je

Would be grateful for your advice.

Best regards,
Jeroen.

Kelsey GaagAnswer

Lucidite

Hi @hoffjero,

Thanks for adding that screen recording! If the issue persists after clearing your cache and cookies, I would recommend disabling your extensions one by one until you determine which extension is causing the issue.

Please let me know if that doesn’t help!